Privacy Policy

Last updated: October 3, 2025

Welcome to TheraNotes.ai. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, and protect any information that you give us when you use this website.

1. Information We Collect

We may collect the following information:

Account Information: When you register for an account, we collect your name, email address, and payment information.
Usage Data: We may collect information about how you use our website and services, such as the features you use and the time spent on the site.
Note Content: We process your unstructured note content to provide our service. Per our commitment to HIPAA compliance and user privacy, we do not store this clinical content on our servers after the structured note has been generated and delivered to you.

2. How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To provide and maintain our service.
To process your subscriptions and payments.
To improve our products and services.
To communicate with you about your account or our services.

3. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All data transmission is encrypted using SSL technology.

4. Your Data Protection Rights

You have certain data protection rights. You are entitled to view, amend, or delete the personal information that we hold. Please email us at privacy@theranotes.ai to make a request.

5. Changes to This Policy

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.